If you're unable to install Microsoft 365 see Troubleshoot installing Office for more help. For example depending on your version of Windows, select Start and then scroll to find the app you want to open such as Excel or Word, or type the name of the app in the search box. Select Close.įollow the instructions in the window to find your Microsoft 365 apps. Your install is finished when you see the phrase, "You're all set! Office is installed now" and an animation plays to show you where to find Office applications on your computer. If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes. Remember a one-time purchase version of Microsoft 365 is licensed for one install only.ĭepending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox). Select the tab below for the version you're trying to install. You're now ready to install Microsoft 365. Choose the language and bit version you want, and then select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options. Sign in with the Microsoft account you associated with this version of Microsoft 365.įorgot your account details? See I forgot the account I use with Office.įrom the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. Go to your Microsoft account dashboard and if you're not already signed in, select Sign in. Third-party seller: You bought Microsoft 365 from a third-party and you're having problems with the product key. Some organizations have different methods to install Microsoft 365 on multiple devices. Volume license versions: If you work in an organization that manages your installations, you might need to talk to your IT department. Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through Workplace Discount Program. In a OneDrive mobile app, shake the device to get help.Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: If you still need help, email the OneDrive support team. Read more at Can I merge my personal and work Microsoft accounts? Need more help? Personal Microsoft accounts and Microsoft 365 work or school accounts cannot be merged, but they can be used side by side. Can I merge my Microsoft and Microsoft 365 work or school accounts? Your personal email address will not be in use or available to anyone in the other organization, but they simply need to "sync their users" to prevent this error from happening. com domain name matches that of your personal account, you can contact the other organization to ask them to remove your name from their email lists. Read more about how to manage aliases on your Microsoft account. Your Visual Studio or MSDN subscriptions are linked to your Microsoft account. You could lose access to some developer tools. You are part of the Xbox Developer community. You use a Windows phone running Windows 8. Tips: You may not want to rename your Microsoft account if: To rename your account, see Manage how you sign in to Microsoft. Your primary alias appears on devices, such as your Xbox, Surface, and Windows Phone, and is the email address that OneDrive sends from when you share things like photos or documents. You can sign in to your account with any alias, and you only have to remember a single password for all of them. It uses the same inbox, contact list, and account settings as the primary alias. You can either create a new email address (alias) or set an existing email address to be your primary alias.Īn alias is like a nickname for your account that can be an email address, phone number, or Skype name. You can rename your personal account, which means using a different email address to sign in to it. The “Personal account" was either created by you directly or created automatically when creating a Skype or Xbox account. com domain name matches that of your personal account. The “Work or school account" was either created on purpose by your organization's IT department, or in rare cases, accidentally by another organization whose. How can I have two accounts with the same email address? If you see a screen asking, "Which account do you want to use?" when you sign in, it means that you may have two accounts with Microsoft using the same email address.
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